Last updated: 12th April 2021
Tile North East Limited is an English limited company registered at Unit 3, Hubbway Business Centre, Cramlington, Northumberland, NE23 8AD.
Our website automatically calculates the cost of delivery based on your location and the size of your order. Deliveries will be made by a 3rd Party Courier.
It is your responsibility to ensure relevant arrangements are made to enable receipt of the goods. We are only able to arrange delivery to the nearest accessible location.
As with delivery of all large items from any supplier, we are unable to enter private residences or carry items up or down steps due to insurance guidelines (for orders delivered by Tile North East teams). As a result delivery will be to your kerbside. Any deliveries made on a pallet will not be broken down by the driver. This may vary depending on the courier chosen.
Our delivery teams and 3rd Part Couriers will make every effort to deliver as close to the property as we can, but if we are not able to we will have to leave the delivery close to the delivery vehicle. We will make every effort within the guidelines to meet your delivery requirements.
If we are unable to make a delivery due to there being nobody available to accept / sign for the delivery, any re-arranged delivery may incur additional charges.
Not only can you now order our exceptional quality tiles at unbeatable prices from our online store – but also get them shipped direct to your door.
In many cases we offer next day delivery for order placed by 2.30 pm, Monday to Thursday.
